Roberta Hernandez - Transition to MHW

Powered by Drupal


Roberta: The first couple of weeks at Mountain Hardwear I think for me were – sometimes I wasn’t sure what I was supposed to be doing. I knew I needed to work with the payroll and get that done, we all had to get paid. I knew we all wanted to put together policies and such. I knew that we needed to get the benefits together. I knew those sorts of things but other than that I wasn’t quite sure what I was supposed to be doing. I was supposed to be heading up customer service. I remember Mike making phone calls to the retailers and remember that there were a few that had asked if I had come over and they were happy about that. So that was nice. I really wasn’t doing a lot of customer service things at that time.

I remember at Sierra Designs I was always in an open area and in this new building I had an office and I remember being in an office and just feeling very lonely. And so we had folding tables in the center of the offices and I always found myself coming out to the center and sitting out with a group of people because I didn’t want to be in the office all by myself.

I remember a lot of butcher paper on the walls with boxes and arrows, our strategies. That was really exciting. It was a fun time. We were a group of people that knew and trusted each other and I just remember feeling so fortunate and just happy that I was asked to come over and work with a wonderful group of people.

by Author

This Story is part of a Series...

Transcript: This is an Outdoor Industry story. I’m here with Mike Wallenfels. My name is Jack... Read Story
Q: Did this company (Mountain Hardwear) have a name yet? Transcript: Jack Gilbert: I am not sure... Read Story
Jack talks about employee ownership, seeking out financing, and meeting John Cumming and then Ian.... Read Story
Mike Wallenfels asks Jack about trying to buy Sierra Designs and why that didn't succeed. "Didn't... Read Story
Transcript: I’m Paul Kramer and I was Vice President of Sierra Designs. I started out there, well... Read Story
Transcipt: Paul: Jack, I was in Hong Kong as you said and I had written a letter because of course... Read Story
Transcript: Paul: Yeah, it was a scary thing to start Mountain Hardware for me. I’d been at Sierra... Read Story
Helen Li is absolutely the best QC, QA person in the industry bar none! Absolutely! [See the... Read Story
The founding act of this website was to get the Mountain Hardwear founders that lived in the San... Read Story
Transcript: Mike: My name is Mike Wallenfels. At the time at Sierra Designs when just before... Read Story
The question: How long had you worked at Sierra Designs prior to the beginning of MHW? Transcript... Read Story
Transcript: Mike: Halloween day; so I was incredibly nervous that day. I knew what was going on in... Read Story
Transcript: there were really only a few of us in the office, a handful, only 6 people,... Read Story
Transcript: So I am Christina Clark, mostly called Chris and my original position at Mountain... Read Story
l asks Chris about how she heard about Jack deciding to start a new company and how she decided to... Read Story
Chris tells about leaving The North Face for Mountain Hardwear Read Story
Transcript: I’m Roberta Hernandez and at the time that we left Sierra Designs I was the strategic... Read Story
Transcript: Roberta: It was very kind of nerve-wracking that day with a lot of anticipation what... Read Story
Transcript: Roberta: The first couple of weeks at Mountain Hardwear I think for me were –... Read Story
by Author RobertaHernandez

Your comments are loved and appreciated.

Start a Story of Your OwnStart a Story Icon


Do us a favor - 
Please take 2 minutes and give us feedback. Thanks!

Story Copyright