I thought folks might dig the following thread from Trailspace.com. - http://www.trailspace.com/forums/gear-repair/topics/174280.html
Kudos to TNF!
pine sap - 5:30 a.m. on May 23, 2016 (EDT)
Thank you Alan for introducing me to Out In Under. I love reading about the history of gear and the era when it all began! With the weather finally warming up here in Estes Park CO I finally was able to set up the Ring Oval Intention the other day with the aid of 3 pole splints. I found that all the poles except one need to have sections replaced. I have learned there were issues with the early Easton poles but don't know whether they were resolved before or after the manufacture of my tent. I found full length splits, broken section connector inserts and broken section ends where the pole slips over the connectors. Amazingly, the shockcord within each has nor broken and still has elasticity. I'm going to contact TNF and see if the warranty will cover the damage. I hope they don't give me what seems to be their standard response these days ie 'We will give you 1/2 off on a new tent' as that is not what I am after. I would like to rehabilitate the tent and have the experience of camping in a Ring Oval Intention. Cheers, Norm
PS: Do you know of a source for the pitching instructions? Anyone? Thanks-
Alan Tabor - 1:36 p.m. on May 24, 2016 (EDT)
Let me know what they say at TNF. I still know a few folks there.
re: pitching instructions - I don't think printed instructions still exist. It sound like you got it pitched, right? If you search OutInUnder for the Oval Intention Walkthrough you can see one pitched in some detail. That might help with pole position and relative length.
pine sap - 11:12 p.m. on May 24, 2016 (EDT)
Yes, got it pitched through trial and error but I wondered if TNF had advised a procedure.....say a certain 2 poles first to get it standing and then add others..... that worked best especially with one person doing the set up. No worries though , once I get some decent poles and begin using it I'm sure the best method will reveal itself. Thanks!
pine sap - 1:51 a.m. on June 19, 2016 (EDT)
Glory be! The North Face has been extremely supportive to my efforts of rehabilitating the Ring Oval Intention. I have just received an entire replacement pole set. Each of the original poles had at least one damaged section. I sent the poles in with a note and without any discussion the new poles came in the mail. Now that's customer support at its finest.